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FIND THE RIGHT ANSWERFrequently asked questions

Travel is one of those things that naturally gives rise to queries, concerns and doubts, so we’re here to put your mind at ease. Which vacation is right for me? What do I do about visas? How much do do it tip? Which restaurants can I eat in? - For questions frequent and otherwise, this is the spot. Contact us on Live Chat if you have any specific questions regarding your dream vacation.
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General Questions

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Is My Holiday Financially Protected ?

Fly Mickey Travel Ltd (Company No, 12728599) is an independent travel affiliate of Merlin Travel Group. ATOL number 11770. ‘Pack Peace of Mind’. As affiliates of Merlin Travel Group, our customers benefit from the protections provided under their ATOL Certificate Read More.

As an independent travel affiliate of Merlin Travel Group, our customers are also protect by their membership of PTS Number 5434 (Protected Trust Services). When booking a holiday or single aspect with us, as affiliates of a PTS member, you can be assured that your funds are protected. In the unlikely event that our member fails. All funds are held in an independent Trust Account, for your peace of mind.

Do I need insurance ?

Fly Mickey Travel Ltd strongly recommends travel insurance to protect travelers from cancellation fees and penalties, weather events and trip interruption, and the cost of medical assistance, repatriation or other logistics in the event of accident, illness or death. Insurance coverage’s vary; please request travel insurance options from us today.

Passports & Visas ?

In addition to your home country in the UK, each country you may travel to has its own visa and passport requirements for entry and exit, some of which are complex and subject to change at short notice. You should always confirm you have the correct travel documents and that they are valid for at least 6 months after your travel is complete. Use official sources, such as the government website for a specific country. Leave plenty of time to obtain the necessary documents prior to travel. Fly Mickey Travel Ltd offers visa and passport expediting service partners; please ask us. UK residents may find important visa and passport information here

How do I contact the FCO ?

Travel to certain countries may present special risks related to safety, political unrest, local law or other issues. Travelers should always check advice issues by the Foreign & Commonwealth Office here.

Health Issues & Vaccinations ?

Travel to certain countries may present health risks or special health considerations. Travelers should seek advice on recommended vaccinations and precautions from a health professional, ideally at least 8 weeks before departure. Further travel health advice can be found on https://travelhealthpro.org.uk/countries and www.fitfortravel.scot.nhs.uk

Is My Holiday Financially Protected ?

Fly Mickey Travel Ltd (Company No, 12728599) is an independent travel affiliate of Merlin Travel Group. ATOL number 11770. ‘Pack Peace of Mind’. As affiliates of Merlin Travel Group, our customers benefit from the protections provided under their ATOL Certificate Read More.

As an independent travel affiliate of Merlin Travel Group, our customers are also protect by their membership of PTS Number 5434 (Protected Trust Services). When booking a holiday or single aspect with us, as affiliates of a PTS member, you can be assured that your funds are protected. In the unlikely event that our member fails. All funds are held in an independent Trust Account, for your peace of mind.

Do I need insurance ?

Fly Mickey Travel Ltd strongly recommends travel insurance to protect travelers from cancellation fees and penalties, weather events and trip interruption, and the cost of medical assistance, repatriation or other logistics in the event of accident, illness or death. Insurance coverage’s vary; please request travel insurance options from us today.

Passports & Visas ?

In addition to your home country in the UK, each country you may travel to has its own visa and passport requirements for entry and exit, some of which are complex and subject to change at short notice. You should always confirm you have the correct travel documents and that they are valid for at least 6 months after your travel is complete. Use official sources, such as the government website for a specific country. Leave plenty of time to obtain the necessary documents prior to travel. Fly Mickey Travel Ltd offers visa and passport expediting service partners; please ask us. UK residents may find important visa and passport information here

How do I contact the FCO ?

Travel to certain countries may present special risks related to safety, political unrest, local law or other issues. Travelers should always check advice issues by the Foreign & Commonwealth Office here.

Health Issues & Vaccinations ?

Travel to certain countries may present health risks or special health considerations. Travelers should seek advice on recommended vaccinations and precautions from a health professional, ideally at least 8 weeks before departure. Further travel health advice can be found on https://travelhealthpro.org.uk/countries and www.fitfortravel.scot.nhs.uk

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What is an 'Independent Travel Agents' ?

Fly Mickey Travel Ltd is an affiliate member of the host travel company, Merlin Travel Group. Through this affiliation we are able source and promote the very best deals & packages to our customers from multiple preferred travel partners. As we are not tied to any one travel company option, we are free to help create your dream vacations by finding you the best flights, hotels, attraction tickets, car hire, insurance, sightseeing & cruises etc that fits with your budget and requirements.

How do I pay for my booking ?

Purchase travel through Fly Mickey Travel Ltd with peace of mind – your money and your dream trip are protected and secure. We will never ask for cash or  personal payments. When booking a holiday or single aspect with us, as affiliates of a PTS member, you can be assured that your funds are protected. All payment are made securely online via this PTS Service.

In the unlikely event that our member fails. All funds are held in an independent Trust Account, for your peace of mind.

Making a payment is easy and quick. Option 1, We can send you a secure payment link to purchase your vacation in the comfort of your own home. Option 2, We can give you a quick call to confirm details and make the payment over the phone for peace of mind that your holiday is secure and booked.

Can I amend or cancel my booking ?

Each travel supplier has its own terms and conditions regarding amendments and cancellations. You should receive these documents when you book your travel but you can always request to see a copy from us at anytime.

What currency do I need ?

Travel bookings are always made in GBP however if you are vacationing outside of the UK you may require the local currency of that country to make purchases while away, such as tipping your servers, buying food & drink or going on excursions.

Travellers cheques are a good option for currency as these are insured against loss or theft. Local banks are your best option for cashing travellers cheques. Some UK Banks also offer alternative currency pre-paid credit cards, ask your personal bank for more information.

How can I get help while away ?

You will be supplied with all the information about your booking including supplier details before you leave. However if you need additional support you can always contact us FREE of charge via WhatsApp, Live Chat, Skype & Facebook Messenger so it doesn’t have to cost you a fortune to get the support you require. You can call us on (+44)  871 218 0410 or (+44) 7459 879 195. Please note that call costs may vary considerably depending on where internationally you are calling from.

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